Last Updated: January 22, 2026
This Privacy Policy describes how AISOLO Technologies Private Limited ("Company", "we", "us", "our") collects, uses, stores, and protects your personal information when you use bgblur.com and its associated services ("Platform", "Services"). By using our Platform, you consent to the data practices described in this Privacy Policy. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy complies with applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India), GDPR, and other relevant privacy regulations.
We collect information to provide and improve our video editing services: Personal Information: • Name and email address (for account registration) • Payment information (processed securely by Stripe) • IP address and device information • Browser type and usage patterns Content Data: • Video and image files you upload for processing • Processing preferences and settings • Usage analytics (features used, processing time) • Account activity and interaction data Technical Information: • Cookies and similar tracking technologies • System performance and error logs • Network information and device identifiers • Time stamps and geographic location (general) We do not collect sensitive personal data beyond what is necessary for service provision.
We use collected information solely for providing our services: Service Provision: • Processing your video and image editing requests • Managing your account and authentication • Processing payments through our secure payment gateway • Providing customer support and technical assistance Platform Operation: • Maintaining and improving platform performance • Ensuring security and preventing fraud • Analytics for service optimization • Legal compliance and dispute resolution Communication: • Sending service-related notifications • Responding to your inquiries and support requests • Providing updates about service changes (when necessary) We do NOT use your data for: • Marketing or promotional purposes • Selling to third parties • AI model training (currently, but may change) • Profiling or behavioral advertising
We prioritize your privacy through automatic data deletion: Video Content: • ALL uploaded videos are automatically deleted within 24 hours • Processed videos are deleted from our servers within 24 hours • No long-term storage of your video content • You can request immediate deletion at any time Account Information: • Personal information retained while your account is active • Account data deleted upon account closure • Payment information stored securely by Stripe (not on our servers) • Usage analytics may be retained in anonymized form Future Changes: • We may modify retention periods with advance notice • Any changes will be communicated through this Privacy Policy • Users will be notified of material changes via email
Current Practices: • Videos are currently NOT used for AI model training • Content is processed solely to provide requested editing services • No human review of your content during automated processing • Temporary processing required for blur application and export Future Considerations: • We may use uploaded content for model training in the future • Any such use would be clearly communicated in updated terms • Users would be notified before any policy changes • Content used for training would be anonymized and stripped of personal identifiers Adult Content: • NSFW content processing is fully automated • No human review or moderation of adult content • Same deletion policies apply regardless of content type • Adult content is not flagged or treated differently in our systems
We do not sell or rent your personal information. Limited sharing occurs only in these circumstances: Service Providers: • Stripe for payment processing (industry-standard security) • Cloud storage providers for temporary video processing • Technical infrastructure providers (with strict data protection agreements) Legal Requirements: • When required by law or legal process • To protect our rights, property, or safety • To investigate fraud or security issues • In response to valid government requests Business Transfers: • In connection with merger, acquisition, or asset sale • User data would be protected under equivalent privacy terms • Users would be notified of any ownership changes We ensure all third parties maintain appropriate security measures and confidentiality obligations.
We implement industry-standard security measures: Technical Safeguards: • End-to-end encryption for data transmission • Secure server infrastructure with regular security updates • Access controls and authentication systems • Regular security audits and vulnerability assessments Operational Security: • Employee access limited on need-to-know basis • Security awareness training for all staff • Incident response procedures for data breaches • Regular backup systems with encrypted storage Payment Security: • All payments processed by PCI-compliant Stripe • No storage of credit card information on our servers • Secure tokenization for recurring transactions Despite our security measures, no system is 100% secure. We cannot guarantee absolute security but will promptly notify users of any significant security incidents.
Depending on your location, you may have the following rights: Access Rights: • Right to know what personal information we collect • Right to access your personal data • Right to receive copies of your information Control Rights: • Right to correct inaccurate or incomplete information • Right to delete your personal information • Right to restrict or object to processing • Right to data portability Consent Rights: • Right to withdraw consent for data processing • Right to opt-out of certain data collection • Right to control cookie preferences To exercise these rights, contact us at support@explainx.ai. We will respond within 30 days of receiving your request.
We use cookies and similar technologies for: Essential Cookies: • Authentication and login functionality • Security and fraud prevention • Basic platform operations • Session management Analytical Cookies: • Usage statistics and platform performance • Error tracking and debugging • Feature usage analytics • User experience improvements Cookie Management: • You can control cookies through browser settings • Blocking essential cookies may limit platform functionality • We do not use cookies for advertising or cross-site tracking • Cookie preferences can be updated in your account settings
Your information may be processed outside your country of residence: Data Processing Locations: • Our servers and processing systems may be located internationally • Cloud services may process data in multiple geographic regions • Payment processing occurs through Stripe's global infrastructure Safeguards: • We use Standard Contractual Clauses for international transfers • All processing locations maintain adequate data protection standards • Regular compliance audits ensure protection standards are maintained • Users in EU/EEA have additional protections under GDPR
Age Requirements: • Platform is intended for users 18 years and older • Adult content processing requires age verification • We do not knowingly collect information from minors under 18 • Parents/guardians should supervise minors' internet usage Minor Data Protection: • If we learn we have collected information from a minor, we will delete it immediately • Parents can contact us to request deletion of minor's information • Special protections apply to any data that may relate to minors • We encourage parents to monitor their children's online activities
We may update this Privacy Policy to reflect changes in our practices or legal requirements: Notification of Changes: • Material changes will be communicated via email • Updated Privacy Policy will be posted on our website • Continued use constitutes acceptance of changes • Users can stop using the service if they disagree with changes Types of Changes: • Legal compliance updates • Service feature additions or modifications • Security enhancement notifications • Data processing practice changes We encourage users to periodically review this Privacy Policy for any changes.
For privacy-related questions, concerns, or requests, contact us: Privacy Contact: AISOLO Technologies Private Limited Email: support@explainx.ai Subject Line: Privacy Policy Inquiry Response Time: • We aim to respond within 24-48 hours • Complex requests may take up to 30 days • Urgent privacy concerns will be prioritized Support Hours: • Monday-Friday: 9 AM - 6 PM IST • Email support available 24/7 • Emergency privacy issues: Mark as "Urgent" in subject line Data Protection Officer: • Contact support@explainx.ai for DPO inquiries • Available for GDPR and privacy compliance questions • Handles data subject rights requests